Grocery Manager Portal

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Welcome! Here you will find tools and templates for Double Up Food Bucks reporting, links to the monthly survey, and other helpful resources!

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2026 Program Updates 

  • Shoppers can earn up to $50 per day in Double Up.
  • MI grown frozen fruits and vegetables (with no added salt, sugar, or fats) qualify! 
  • Double Up Expires after 90 days. Funds on Double Up Cards automatically expire 90 days after earning. All coupons should have a 90-day expiration date printed on them.

 

Program Materials for Retail Partners

Double Up Policies & Compliance

Double Up Rules & Program Requirement 

- Double Up Requirements & POS Set-up

 

Coupon Handling & Reconciling 

- Coupon Compliance & Procedures

- Coupon Reconciling Template – Use this SOP template in your store for daily reconciling and handling Double Up coupons.

 

Double Up Card Handling & Requirements

- Double Up Card Compliance & Procedures

 

Grocery Reporting & Reimbursement

To receive reimbursement, participating Double Up Food Bucks sites must submit a metric report each month.

  • Monthly Reporting Due Date: All monthly reports are due on 8th of the following month. (Example: April’s report is due May 8)
  • Annual Report: Due on September 8 every year. The link to complete your Annual Report will be sent to you in August. This report does not require site staff to prepare any additional documentation or run any additional reports.
  • Store Audits: You may be required at any time to provide additional documentation to verify your store’s Double Up sales activity and reporting.

Double Up Reporting Form

Monthly Metrics Report Form (all participating retail site)

 

Reporting Help & Resources

Reporting Intensive Webinar

- Retail Monthly Reporting Webinar

Finding Your Double Up Card Sales Report

- LOC SMS System: Double Up Card Report Instructions

Finding Your SNAP Sales Reports

- LOC SMS System: SNAP Report Instructions (step-by-step)

 

Double Up Operations & Support

Keys To Double Up Success

Maximize Double Up with key practices that help increase program participation, encourage repeat visits and grow produce sales.

- Explore our Double Up Success Guide

Double Up Webinars

- 2024 Grocery Updates - Slides (PDF)

- 2024 Grocery Updates - Recording (link will redirect you to the video)

 

Cashier Training & Transactions

Cashiers are an important key to Double Up success. Ensure your cashiers are well trained on transaction procedures and how to promote the Double Up program at your store.

 

How Double Up Works at Checkout

Each site runs the Double Up program a little differently, depending on checkout setup and technology. See the sections below to find training materials based on how Double Up runs at your register. Use the section that best matches your setup.

Not sure which method your store uses, or need POS-specific training materials for your team? Contact the Double Up team.

 

Training: Store Member or Loyalty Account

- Cashier Training Guide

- Cashier Talking Points

- Cashier Training Slide Deck

 

Training: Double Up Card

- Cashier Talking Points

- Cashier Training Slide Deck